Feb 19, 2024
July 01, 2022 - Arminco Inc.
Is your veterinary hospital battling with outdated decor and a bad layout? Are customers complaining about crowded waiting rooms, or are your employees having to walk a maze to get anywhere?
It may be time for you to consider revamping your practice. It could be something as straightforward as swapping out and moving some furniture, but it could also be more complex, like remodeling walls and doorways.
If you think your veterinary clinic floor plan can do with an update, keep reading as we give you three signs that you need to change things up.
The waiting area is the first space your clients' experience when they visit your veterinary hospital, and you want to ensure your clients know exactly where to go immediately as they come through the doors. If you're noticing crowds of clients blocking up one area, you need to assess the cause of the bottleneck.
It could be something as straightforward as moving the reception desk further away from the entrance, or it could be something more involved, requiring you to remodel walls and doors to better direct clients and staff through the practice.
Having clear signage on entry can help direct clients, which allows them to move on quickly without causing a blockage.
Suppose your vet staff has to walk through the reception to get to the treatment areas or pharmacy. In that case, this adds extra time to every task, which ultimately costs the business money and also looks unprofessional.
Review your veterinary clinic floor plan and see if you can't create or connect a passage that runs behind your consultation rooms. This passage should connect you to each consulting room, the waiting area, and the treatment area.
By adding a second door to each room, your staff have access and can move efficiently throughout the hospital without having to battle crowds of waiting clients.
A problem you could be facing that can't be fixed with physical renovations is the outdated decor. It could be that the furniture came with the clinic when you purchased it, or redecorating has always taken a back seat to something else requiring funds.
Either way, the decor is something you have to revisit once every few years. Trends change, and new styles come into fashion, and if you fall too far behind, your clients will switch to your competitors with a fresh look.
If the furniture is still in good condition, you can just reupholster it for a whole fresh look.
Revamping your veterinary hospital can go a long way to increasing client satisfaction and staff morale. When considering remodeling, you want to focus on areas that service the clients, and that will assist your staff to work more efficiently.
If you're ready to give your veterinary hospital design a fresh, new look then get in touch with us today. We have a team of highly trained specialists waiting to provide you with first-hand insight and advice so you can achieve your goals.
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